Policies

Terms & Conditions

The terms that apply when you use the Shanicella website or place an order.

Last updated: September 23, 2026

1. Agreement

These Terms apply to your use of shanicella.com and purchases made through the store. By using the site or placing an order, you agree to these Terms.

2. Product information

Product descriptions, images, serving information and prices are provided for general shopping information. Review the product label and full ingredient list before use. Product images are illustrative.

3. Orders and payment

Orders are subject to acceptance and product availability. Prices are shown in U.S. dollars. Payment methods available to you are displayed at checkout.

4. Shipping and delivery

Orders are prepared within one business day. Delivery is estimated at about one week, but transit time may vary. Shipping methods and charges are displayed at checkout.

5. Returns and refunds

Only unused, unopened products with the original seal and packaging may be considered for return. Contact support before sending a return. The customer is responsible for return shipping. Approved refunds are processed after inspection to the original payment method.

6. Order changes and cancellation

Contact support as soon as possible to request a change or cancellation. Whether an order can be stopped depends on its fulfillment status. Once an order has shipped, the Returns and Refunds Policy applies.

7. Acceptable use

Do not misuse the site, interfere with its operation, or submit unlawful, fraudulent or harmful content.

8. General information and liability

Website information is not medical advice and is not a substitute for care from a qualified healthcare professional. To the extent allowed by applicable law, Shanicella is not responsible for indirect or consequential losses arising from use of the site. Nothing limits rights that cannot legally be limited.

9. Governing law

These Terms are governed by the laws of the United States and applicable state laws. Mandatory consumer protections that apply where you live remain in effect.

10. Contact

Questions about these Terms may be sent to contact@shanicella.com or +1 (601) 283-1746.